Welcome to PT. Zeesindo Internasional

These terms and conditions outline the rules and regulations for the use of PT. Zeesindo Internasional’s Website.

PT. Zeesindo Internasional is located at:

Jl. Benua Indah Raya no.88-B Kawasan Industri Nambo Jaya, Tangerang
Banten – 15112, Indonesia

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use PT. Zeesindo Internasional’s website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers
to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Indonesia. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.


We employ the use of cookies. By using PT. Zeesindo Internasional’s website you consent to the use of cookiesin accordance with PT. Zeesindo Internasional’s privacy policy.

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.


Unless otherwise stated, PT. Zeesindo Internasional and/or it’s licensors own the intellectual property rights for all material on PT. Zeesindo Internasional. All intellectual property rights are reserved. You may view and/or print pages from https://www.zeesindo.com/ for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  1. Republish material from https://www.zeesindo.com/
  2. Sell, rent or sub-license material from https://www.zeesindo.com/
  3. Reproduce, duplicate or copy material from https://www.zeesindo.com/

Redistribute content from PT. Zeesindo Internasional (unless content is specifically made for redistribution).

Hyperlinking to our Content

  1. The following organizations may link to our Web site without prior written approval:
    1. Government agencies;
    2. Search engines;
    3. News organizations;
    4. Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and
    5. Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
  1. These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking
    party’s site.
  2. We may consider and approve in our sole discretion other link requests from the following types of organizations:
    1. commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
    2. dot.com community sites;
    3. associations or other groups representing charities, including charity giving sites,
    4. online directory distributors;
    5. internet portals;
    6. accounting, law and consulting firms whose primary clients are businesses; and
    7. educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations  representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of link is in the context of general resource information or is otherwise consistent with editorial content
in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party’s site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to [email protected]. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

  1. By use of our corporate name; or
  2. By use of the uniform resource locator (Web address) being linked to; or
  3. By use of any other description of our Web site or material being linked to that makes sense within the
    context and format of content on the linking party’s site.

No use of PT. Zeesindo Internasional’s logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  1. limit or exclude our or your liability for death or personal injury resulting from negligence;
  2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
  4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Syarat dan Ketentuan


ZEESINDO.COM dan SLEEP.ZEESINDO.COM adalah situs online yang dimiliki dan dioperasikan oleh PT ZEESINDO INTERNASIONAL(ZEESINDO). Segala aktifitas dan aturan yang bersangkutan langsung dengan website ini akan sepenuhnya diatur oleh syarat dan ketentuan di bawah ini.

Dalam waktu yang tidak ditentukan syarat dan ketentuan akan berubah. Penggunaan anda atas website ini harus mengikuti setiap perubahan yang merupakan bagian dari perjanjian dan terikat oleh persyaratan sesuai dengan perubahan yang ada tanpa terkecuali.

 Barang dan Jasa

PT ZEESINDO INTERANSIONAL merupakan perusahaan ritel yang memperjual belikan barang / jasa: matras, kasur, tempat tidur, divan, sandaran, bedding accessories, bantal, guling, matras protektor, topper, dll.

Kebijakan Pemesanan

Pelanggan terlebih dahulu memilih produk / jasa yang ingin dengan meng-klik “Beli” .

Setelah pesanan masuk ke keranjang belanja, pelanggan dapat memilih untuk menambah pesanan belanja atau Checkout untuk proses selanjutnya

Dalam proses checkout pelanggan diminta untuk login terlebih dahulu atau membuat registrasi baru.

Kemudian pelanggan harus mengikuti 3 langkah checkout seperti berikut:
Alamat KTP dan Alamat Billing Statement : Pelanggan diminta untuk mengupdate alamat pengiriman lain jika ada.

Payment Method : Pelanggan diminta untuk Memilih jenis pembayaran
Confirm Order : Pelanggan diminta untuk menyetujui ketentuan yang berlaku di ZEESINDO (setelah proses ini palanggan akan mendapatkan email tentang informasi pemesanan)

Kebijakan Pembayaran

Kami memberikan beberapa metode pembayaran:

Pembayaran dengan Credit Cards : Visa and Mastercard
Pembayaran dengan Internet Banking.
Pembayaran dengan Virtual Account
Pembayaran dengan transfer ke rekekning kami.
Khusus pembayaran dengan kartu kredit, pelanggan harus meng-klik submit untuk proses pembayaran online dan memasukan data pemegang kartu kredit

Kami tidak bertanggung jawab atas penyalahgunaan kartu kredit atau alat pembayaran apapun yang merupakan hak milik anda dan di luar jangkauan pengawasan kami.

Pembayaran melalui transfer bank harus melakukan konfirmasi pembayaran dengan memilih salah satu metode:

Mengisi form konfirmasi yang ada di menu “Konfirmasi Pembayaran”
Kirim Email ke [email protected] dengan di dalam isi mencantumkan Nama, Nomor telpon, Nomor order, Jumlah transfer, bank transfer.
Whassapp ke 0856-5907-0929
Telpon di 021-5535373
Mata uang yang digunakan dan berlaku sah dalam pembelian pada website ini adalah dalam Indonesia Rupiah (IDR).

Semua transaksi akan diproses dalam kurun waktu 1x 24 jam. Customer kemudian diwajibkan untuk menyelesaikan pembayaran dan apabila transaksi pembayaran telah berhasil dilakukan, kami akan mengirimkan tanda terima pembayaran melalui surat elektronik (e-mail) kepada alamat e-mail yang tercantum dalam data pribadi pembeli dalam waktu max 1 (satu) hari setelah proses pembayaran selesai dilakukan”)

Bukti Transaksi (Invoice)

Invoice merupakan bukti transaksi yang sah sebagai bukti pemesanan dan pembelian dan sebagai acuan referensi pembelian Anda.
Anda dihimbau untuk menyimpan invoice dari setiap pembelian anda yang mungkin akan berguna untuk pelayanan setelah pembelian. (Simpan bukti pembayaran bila sewaktu2 diperlukan)

Kebijakan pengembalian barang, pengembalian dana (refund) dan pembatalan (cancellation)

Kami tidak melayani pengembalian barang kecuali apabila ada kesalahan dari pihak kami dan di luar dari yang sudah ditetapkan dalan syarat dan ketentuan pada halaman ini. Pengembalian barang yang terjadi di luar dari kesepakatan penyelesain masalah pembelian yang telah disetujui kedua belah pihak bukan merupakan tanggung jawab dan bagian dari pelayanan kami. Kami tidak bertanggung jawab atas barang yang anda kembalikan karena secara sah barang tersebut sudah menjadi hak milik dan tanggung jawab anda.

Retur berlaku apabila barang yang di terima dalam keadaan rusak/cacat/aksesoris tidak lengkap.

Refund berlaku apabila barang yang telah di pesan dan dibayar tidak ada stock dan akan kami kembalikan dlam bentuk Kredit Balance.

Pembatalan Pesanan (cancellation) dibatalkan secara sepihak apabila: Anda belum melakukan pembayaran dalam waktu 3×24 jam setelah order atau atas permintaan pelanggan

Kami belum menerima pembayaran anda

Tanggal berlaku pada invoice untuk order tersebut sudah kadaluarsa

Kebijakan Pengiriman

Pengiriman produk akan dilakukan setelah ZEESINDO melakukan verifikasi via email atau whatsapp atau melalui form konfirmasi atas pembayaran yang dilakukan pelanggan. Pelanggan dapat mengetahui status pemesanan melalui resi pengiriman yang dikirim lewat email.

Pengiriman dalam 3 hari kerja

Apabila Anda tidak cocok dengan produk yang order, kami akan tarik kembali produk Zees dan mengembalikan uang Anda dengan memotong Rp.400,000 (empat ratus ribu rupiah). Atau Anda ingin merubah tingkat kenyamanan dapat dilakukan tanpa dipungut biaya pengiriman. Kesempatan ganti ini hanya berlaku sekali, apabila masih tidak cocok, Anda akan dikenakan biaya Rp.400,000 yang kedua kalinya

Barang yang dikirim sudah diasuransikan

Biaya pengiriman produk gratis keseluruh Jabodetabek